The return policy on this store is working accordingly to the print providers that are taking care of the creation and distribution on the items. Since those products are custom made for you, they might not be eligible for refund.
Signed or custom-made products are not eligible for return.
We only replace items that are defective or damaged within 14 days of purchasing the product. Items that have been intentionally worn, altered of damaged by the buyer are not eligible for exchange. If you need replacement for an item, please send an email to firstname.lastname@example.org joined with a clear picture of the defect, and your invoice ID.
The delay for the replacement to arrive may vary depending on your location, so please allow us some time to treat your request.